Shipping Policy

Shipping Policy

At Sofia Luca, we offer free worldwide shipping on all orders. We aim to provide a seamless and quick shopping experience for our customers, no matter where you are located.

Processing Time:
Orders are typically processed within 1-2 business days. You will receive an email confirmation once your order is processed and ready for shipment.

Delivery Time:
The delivery time is approximately 5-7 business days for most destinations. Please note that delivery times may vary depending on your location and customs procedures.

Questions About Your Order?
If you have questions about your order, chances are you're not the first one with that question! Please check our Frequently Asked Questions (FAQ) page to see if your question is listed there. If you can't find an answer, don't hesitate to contact us directly, and we'll be happy to assist you.

Track Your Order:
Once your order has been shipped, you will receive a Track & Trace code. Please note that this code may not be active immediately, as it needs to pass through several systems first. You should be able to track the progress of your shipment within 3-5 business days after receiving your tracking code.

Order Status:
When your order is ready to ship, you will receive a Shipping Notification email with your tracking number and a link to check the status of your order. You can also visit your account page to monitor your order status.

Note:
If you don’t see tracking updates right away, don’t worry! Sometimes, there may be a slight 24-hour delay in the tracking information becoming available from the point of departure until the shipper’s first scan at one of their destination points.